Questions we actually get.

Three complete jobs, no card required. Each job gets the full treatment: scope sign-off, completion photos, client sign-off, blockchain anchoring, and a permanent verification link. Not a watered-down version — the real thing, three times. Payment collection is a Pro and Shield feature only. The free tier lets you seal jobs and protect yourself from disputes, but to collect payments through GuildSeal you'll need to upgrade.

Your client chooses at checkout. GuildSeal supports two methods: card payments (Visa, Mastercard, Amex) at 2.9% + 30¢, or bank transfer at 0.8% capped at $5. On a $5,000 job that's $5 by bank transfer versus $145 by card. You can restrict clients to one method or let them choose — that setting is in the job creation flow.

Once both parties sign off, GuildSeal writes a cryptographic fingerprint of the entire record to the Polygon blockchain — a public network nobody controls. Not the contractor, not the client, not GuildSeal. The record is mathematically impossible to alter after the fact. That protection runs both ways — it's as much proof for the client as it is for the contractor.

No. GuildSeal takes nothing on transactions. The only fees are Stripe's standard processing rates passed through at cost. Your subscription covers everything else.

The moment your client hits approve, GuildSeal hashes the entire job record — scope, photos, timestamp, both parties' identifiers — and writes that hash to the Polygon blockchain. You get a transaction ID. That ID links to a public record that proves the hash existed at that exact moment. Nobody can alter the underlying record without the hash changing, and nobody can change the hash on-chain. That's the permanence. That's the product.

No. Your client gets a link. They open it, review the scope or photos, type their name, and hit approve. No app, no account, no friction. The entire client flow is designed to take under two minutes on a phone.

Under the ESIGN Act and UETA, yes — an electronic signature including a typed name with clear intent to approve is legally binding in all 50 US states. What makes GuildSeal's record stronger than a standard e-sign tool is the blockchain anchoring: the timestamp, the content of what was approved, and the identity data are all baked into an immutable hash. You're not just proving someone clicked a button — you're proving exactly what they saw and approved, and when.

GuildSeal protects you when a client approves and then disputes later. If someone refuses to engage with the sign-off process entirely, you're dealing with a bad-faith client, not a documentation problem. What GuildSeal does do: the initial scope sign-off at job start creates a record that the client agreed to the work before you touched anything. That's useful in collections, small claims, or licensing board disputes even without the completion sign-off.

An email proves you sent photos. It does not prove the client saw them, reviewed them, and approved the work as complete. GuildSeal captures explicit client approval of specific content at a specific moment, timestamped and signed. The difference in a dispute is the difference between "I sent them photos" and "they reviewed these exact photos on this date and typed their name to confirm the job was done." One ends arguments. The other starts them.

Yes. When creating a job with invoicing enabled, you can choose to collect a deposit when the client approves the scope, then collect the remainder when they sign off at completion. You set the deposit as a percentage or a fixed dollar amount.

GuildSeal's blockchain-anchored sign-off record is your defense. The record shows exactly what the client approved, when they approved it, and cryptographic proof that the record has not been altered. That evidence can be submitted directly to Stripe and your client's bank in a chargeback dispute.

Yes. GuildSeal never sees or stores card numbers. All payment collection is handled entirely by Stripe, which is PCI Level 1 certified — the highest level of payment security certification available.

No existing account needed. When you enable payments, GuildSeal creates a Stripe Express account for you. It takes about 2 minutes — Stripe handles identity verification and bank linking directly.

No. Payment collection is a Pro and Shield feature. Free tier contractors can create job records and collect client sign-offs but cannot collect payments through GuildSeal.

The blockchain record survives us. Every transaction ID points to an entry on the Polygon public ledger — a decentralized network no single company controls, including us. If GuildSeal ceased to exist tomorrow, the hash and timestamp would still be there, publicly verifiable by anyone. What you'd lose is the hosted verification page and the photos we store. The blockchain is the proof. We're the interface.