Questions we actually get.

Three complete jobs, no card required. Each job includes a verification link and photo documentation, with email client notifications. Free tier verification links are stored securely on GuildSeal's servers but are not anchored to the blockchain — blockchain anchoring is available on Handyman, Pro, and Shield. Free tier records expire after 60 days, and do not support payments, client invoicing, client sign-offs, or blockchain anchoring. After the 3-job limit, you can upgrade to Handyman ($9/mo, billed annually), Pro ($33/mo), or Shield ($125/mo) for permanent records, unlimited jobs, and payment features.

Free tier records are stored on GuildSeal's servers for 60 days. They are not blockchain-anchored. If you upgrade before the 60-day window closes, your existing records can be retroactively anchored. Blockchain anchoring — permanent, unalterable records — is available on Handyman, Pro, and Shield.

Yes. QuickBooks built an official Stripe connector called the Stripe Connector by QuickBooks. Since GuildSeal processes payments through Stripe, your bookkeeper or accountant installs the connector once from the QuickBooks app store, connects it to your Stripe account, and every GuildSeal payment syncs into QuickBooks automatically, sales, refunds, payouts, all of it. No manual entry, no spreadsheets, no reconciliation headaches. Set it up once and forget it.

Your client chooses at checkout. Payment processing is available on Handyman, Pro, and Shield plans, with processing fees based on your subscription tier:

Pro and Shield (no GuildSeal markup):
Card payments: 2.9% + $0.30 per transaction
Bank transfer (ACH): 0.8%, capped at $5

Handyman (includes a small service fee):
Card payments: 3.4% + $0.30 per transaction
Bank transfer (ACH): 1.3%

You can restrict clients to one method or let them choose during job creation. The Free tier does not support payments or client invoicing.

Once a record is finalized, GuildSeal writes a secure digital fingerprint of the record to the Polygon blockchain, a public network nobody controls. Two-step sign-off (upfront scope agreement + completion sign-off) is available on Pro and Shield plans. Handyman plans include completion sign-off only. The Free tier includes no sign-offs (verification link and photos only). The anchored record is mathematically impossible to alter after the fact, providing objective proof for both parties.

For Pro and Shield plans, standard processing rates are passed through at cost with no GuildSeal markup. For the Handyman plan, card and bank processing rates include a small GuildSeal service fee (0.5%). Please see the pricing page for the full breakdown of rates.

For Handyman, Pro, and Shield plans, the moment your client hits approve, GuildSeal hashes the entire job record (scope, photos, timestamp, both parties' identifiers) and writes that hash to the Polygon blockchain. You get a transaction ID. That ID links to a public record that proves the hash existed at that exact moment. Nobody can alter the underlying record without the hash changing, and nobody can change the hash on-chain. That's the permanence. (Sign-off flows and blockchain anchoring are not supported on the Free tier).

No. On Handyman, Pro, and Shield plans, your client gets a link. They open it, review the scope or photos, type their name, and hit approve. No app, no account, no friction. The entire client flow is designed to take under two minutes on a phone. (The Free tier does not include client sign-off flows).

Under the ESIGN Act and UETA, yes: an electronic signature including a typed name with clear intent to approve is legally binding in all 50 US states. For Handyman, Pro, and Shield plans, GuildSeal anchors this approval to the Polygon blockchain for unalterable proof. This makes the record stronger than a standard e-sign tool because the timestamp, the content approved, and the identity data are baked into an unalterable hash. You're not just proving someone clicked a button, you're proving exactly what they saw and approved, and when. (Signature collection and blockchain anchoring are not supported on the Free tier).

GuildSeal protects you when a client approves and then disputes later. If someone refuses to engage with the sign-off process entirely, you're dealing with a bad-faith client, not a documentation problem. On Pro and Shield plans, the upfront scope sign-off at job start creates an unalterable record that the client agreed to the work before you touched anything—which is highly useful in disputes even if they refuse the final sign-off. Handyman plans support completion sign-off only. The Free tier does not support sign-off flows.

An email proves you sent photos. It does not prove the client saw them, reviewed them, and approved the work as complete. GuildSeal captures explicit client approval of specific content at a specific moment, timestamped and signed. The difference in a dispute is the difference between "I sent them photos" and "they reviewed these exact photos on this date and typed their name to confirm the job was done." One ends arguments. The other starts them.

Upfront deposit collection is available on Pro and Shield plans. When creating a job with invoicing enabled, you can choose to collect a deposit when the client approves the scope, then collect the remainder when they sign off at completion. You set the deposit as a percentage or a fixed dollar amount. The Handyman plan is limited to completion payments only (no deposits or milestone payments). The Free tier does not support invoicing or payment collection.

GuildSeal's blockchain-anchored sign-off record is your defense. The record shows exactly what the client approved, when they approved it, and mathematical proof that the record has not been altered. That evidence can be submitted directly to Stripe and your client's bank in a chargeback dispute. For ultimate protection, the Shield tier includes dispute-ready PDFs and 1-on-1 dispute support to help you package and submit your evidence.

Yes. GuildSeal never sees or stores card numbers. All payment collection is handled entirely by Stripe, which is PCI Level 1 certified, the highest level of payment security certification available.

No existing account needed. When you enable payments, GuildSeal creates a Stripe Express account for you. It takes about 2 minutes, and Stripe handles identity verification and bank linking directly.

No. Invoicing and payment collection are not available on the Free tier. To use client invoicing and payments, you must upgrade to the Handyman ($9/mo, billed annually), Pro ($33/mo), or Shield ($125/mo) plan. The Free tier is limited to verification links and photo documentation only.

For Handyman, Pro, and Shield plans, the blockchain record survives us. Every transaction ID points to an entry on the Polygon public ledger, a decentralized network no single company controls, including us. If GuildSeal ceased to exist tomorrow, the hash and timestamp would still be there, publicly verifiable by anyone. What you'd lose is the hosted verification page and the photos we store. The blockchain is the proof, and we're the interface. Please note that Free tier records do not use blockchain anchoring and expire after 60 days.